WestPet - Animal Control Services

WestPet provides animal control services in the cities of Urbandale, Clive and West Des Moines.  Animal Control Officers respond to calls for service that include dogs and cats at large, wildlife issues, excessively barking dogs, and health and welfare of domestic animal checks.  WestPet Officers are typically on duty from 8:00 AM to 8:00 PM.  

Pet Licensing

2018 Licenses are now being sold.

  • License by mail - please download, complete, print and mail the 2018 license application.  
    Mail to: 
    Pet License, Urbandale Police Department
    3740 86th Street, Urbandale, IA 50322
  • License your pet online here.

Urbandale requires any dog or cat over the age of 6 months to be licensed.  Licenses renew each January 1st and can be renewed from January 1st to April 30th each year without a late fee.  After May 1st a $25 late fee is applied to each license.  

New pets can receive a license any time without a penalty, if applied for within 30 days of adoption.  

If you need immediate help with a license, please contact the Urbandale Police Department at 515-278-3938.  

Strays - Animals At Large

It is unlawful for any owner to allow dogs, cats or any other animals to run at large in the City of Urbandale.  To report an animal at large, please contact Westcom Dispatch at 515-222-3321 and they will dispatch a WestPet animal control officer.  

If your pet was picked up by WestPet, please contact Furry Friends Refuge at 515-371-5586.  WestPet partners with Furry Friends Refuge to house and care for animals picked up by its animal control officers.  


Logo for WestPet

Contact Us

  1. WestPet


    515-222-3364

    Report an Animal At Large


    515-222-3321 - Westcom Dispatch

    My Pet Was Picked up by WestPet


    515-371-5586 - Furry Friends Refuge

    Pet Licenses


    515-278-3938 - Urbandale Police Department